To ensure that your latest changes are reflected across the web, you may need to manually purge the cache of our Content Delivery Network (CDN). Follow these simple steps to clear the cache for your hosting package.
Steps to Purge the CDN Cache
1. Navigate to the Control Panel
Start by navigating to control.itsyltd.uk and log in with your credentials.
2. Locate Your Hosting Package
Once logged in, find the hosting package for which you want to clear the cache. This will typically be listed under your account’s hosting services.
3. Manage the Hosting Package
Click on the appropriate hosting package to manage it. This will open the management interface for that specific package.
4. Access the CDN Tab
In the management interface, locate the CDN tab. Click on the Edge Caching icon to access the Edge Caching settings.
5. Purge the Cache
Find the green button labelled "Purge Everything" and click on it. This will initiate the process of clearing the cache across our global CDN network.
6. Allow Time for the CDN to Update
Please allow a few minutes for the global CDN to update. The changes will propagate throughout the network, ensuring that your latest updates are visible to users worldwide.
Important Information
Purging the CDN cache is a crucial step to force changes through immediately after they’ve been made. By default, the cache purges automatically after 24 hours. However, if you need changes to reflect instantly, manually purging the cache is necessary.
By following these steps, you ensure that your content is up-to-date and accessible to your audience without delay. If you encounter any issues or need further assistance, our support team is here to help.
For more information or additional support, please contact us.
Note: This process is applicable for all hosting packages managed through IT Solutions Yorkshire’s control panel. If you have any specific requirements or encounter unique issues, do not hesitate to reach out to our support team for personalised assistance.
